Mindset Synergy can assist you with Quality Assurance and Compliance, as this is responsible for ensuring the quality of service provision to your staff, customers, and to your organisation as a whole.

Quality assurance and compliance ensures that you follow a set of regulated standards and that your services have appropriate appeals processes, quality control, investigation and administration reviews, program or product evaluation, corrective and preventative action planning, monitoring and data analysis and reporting. This process makes certain that the integrity, monitoring, evaluation and quality of service is provided at every interaction.

We can assist you to:

Undertake a self-assessment to identify your requirements
Implement your quality systems and processes including development of policies, procedures and process manuals, according to your industry set standards
Undertake audits to support achievement of requirements for compliance and implementing improvements and changes as required.
Report against all audit data for ongoing compliance.
Train staff throughout the entire process

Call our friendly team Today!

to find out how we can work with you to achieve your best quality!